Terms & Conditions

I. PAYMENT OPTIONS AND TERMS

1. Pay at Store: Customers can choose to Pay at Store and must pay for their orders within 24 hours at each store where items were ordered from or the order will automatically be cancelled without liability on the part of HMR. In the scenario that multiple customers try to purchase the same item, it will be sold to the customer who pays first.

2. Direct Bank Transfer (BDO): Customers can choose to make a direct bank transfer or deposit. Payment must be made within 48 hours from ordering or the order will automatically be cancelled without liability on the part of HMR. In the scenario that multiple customers try to purchase the same item, it will be sold to the customer who pays first.

3. Credit, Debit, or Prepaid Card via PayMaya Online: Customers can choose to pay via Credit Card, Debit Card or PayMaya via QR Code via PayMaya Online. If the payment fails, the order will be cancelled and the items must be ordered again by the customer and choose another payment method, if the customer wants. In the scenario that the customer checks out an item but does not choose an option via PayMaya Online and the status is updated to “Pending Payment”, the customer should not make a payment unless the hmr.ph team advises that the stock is still available. In the scenario that multiple customers try to purchase the same item, it will be sold to the customer who pays first.

4. Bank Transfer, OTC, GCash, GrabPay, Coins.ph via Dragonpay: Customers can choose from a variety of payment methods via Dragonpay. If the payment fails, the order will be cancelled and the items must be ordered again by the customer and choose another payment method, if the customer wants. In the scenario that the customer checks out an item but does not choose an option via Dragonpay and the status is updated to “Pending Payment”, the customer should not make a payment unless the hmr.ph team advises that the stock is still available. In the scenario that multiple customers try to purchase the same item, it will be sold to the customer who pays first.

5. Over-The-Counter, Bank Transfer, GCash, GrabPay, Bayad Center via Bux.ph Online: Customers can choose from a variety of payment methods via Bux.ph such as Over-the-Counter Payments, Online Bank Transfers and Mobile Wallets. If the payment fails, please reach out to our online store team for assistance. In the scenario that the customer checks out an item but does not make the payment within the set timeframe, the order will automatically be cancelled. If this happens and the customer would still like to get the item(s), please reach out to our online store team for assistance. In the scenario that multiple customers try to purchase the same item, it will be sold to the customer who pays first.